Update: Service Pack 2 - Important Announcement

Yesterday I blogged about the withdrawal of DriveWorks 6 SP2 from our VAR desktop.

I can now post more detail about the bug that caused us to take this extreme action, and our next steps for releasing an updated version of SP2.

Firstly, the bug only manifests itself in the following very specific situation:

1. You open the file management view
2. Ensure you are in the "Models" tab
3. Set "View by" to be "Assembly Structure"
4. Click a drawing from the tree view on the left to select it.
5. Right click the drawing in the list view on the right.
6. Click "Delete"

If you do this, the parent part or assembly and all of its children are deleted - not the drawing.

If you right click the drawing in the tree view and select delete, DriveWorks correctly deletes the drawing.

We have also checked and confirmed that this behavior also applies to SP1.

Until SP2.1, do not use the list view to delete drawing information from the DriveWorks database.

With regards to SP2.1, this bug has already been fixed and is currently under test. Our expectation is that we will release SP2.1 later today, hopefully before 17:00 EDT.

Although in light of the very specific nature of the bug (and the fact that it has not affected anyone in the many months that SP1 has been released and available), our decision to pull the software may seem extreme - we felt at the time, and still do, that it was the right thing to do.